Privacy Policy

Company Privacy Protection Policy

Last Updated: April 30, 2026

This Privacy Protection Policy (the "Policy") is formulated by BlissPak (hereinafter referred to as "we", "us" or "our") to demonstrate our firm commitment to protecting the privacy of our users, customers, partners and other relevant parties (hereinafter referred to as "users"), and to strictly safeguard the confidentiality of commercial secrets. We abide by applicable international and local data protection laws and regulations, and take all reasonable and necessary measures to ensure that user information and commercial secrets are not leaked, misused or improperly accessed. This Policy explains our obligations, practices and protective measures regarding the protection of user privacy and commercial secrets, and applies to all business activities of our company and all personnel involved in the management and use of relevant information.

1. Commitment to Privacy and Confidentiality

We firmly uphold the principle of "user privacy first" and "commercial secret inviolable", and solemnly commit to the following:

1. We will never intentionally disclose, sell, rent, transfer or share any user information to any third party without the explicit consent of the user, except as required by laws and regulations.
2. We will strictly protect the commercial secrets of our company, users, partners and other related parties, and will never disclose, spread or use commercial secrets for any purpose other than legitimate business needs.
3. We will establish a sound information security management system, formulate strict operating procedures, and take technical and management measures to prevent the leakage, loss, tampering and damage of user information and commercial secrets.
4. We will regularly conduct training on privacy protection and commercial secret protection for all employees, enhance their awareness of confidentiality, and clarify their obligations and responsibilities in information protection.

2. Protection of User Information

2.1 Definition of User Information

User information refers to all information that can identify an individual user or relate to the user's personal interests, including but not limited to personal basic information (name, age, gender, ID number, contact information, address, etc.), transaction information (purchase records, payment information, order details, etc.), usage information (browsing records, operation logs, service usage habits, etc.) and other information provided by users when using our products or services.

2.2 Collection of User Information

We only collect user information that is necessary for providing products or services, and the collection process will be carried out with the user's explicit consent. We will clearly inform the user of the purpose, scope and method of collecting information before collecting it, and will not collect any irrelevant user information without permission. All collected user information will be recorded and managed in a standardized manner to ensure the accuracy and completeness of the information.

2.3 Use of User Information

We will use user information only for the purposes stated when collecting it, including but not limited to providing products or services to users, improving the quality of products and services, responding to user inquiries and complaints, and conducting legitimate business statistics and analysis. We will not use user information for any other purposes without the user's consent. If we need to use user information for other purposes beyond the original scope, we will obtain the user's consent again in advance.

2.4 Protection of User Information

We adopt advanced technical measures (including but not limited to data encryption, firewalls, access control, anti-virus software, etc.) to protect user information from unauthorized access, disclosure, modification and destruction. We formulate strict internal management systems, clarify the authority of personnel to access user information, and only authorize relevant personnel to access user information when necessary. At the same time, we sign confidentiality agreements with all employees who have access to user information, and impose strict disciplinary sanctions on employees who violate the regulations and cause user information leakage.

2.5 User Rights

Users have the right to inquire about, access, correct, supplement and delete their own information held by us. If users need to exercise the above rights, they can contact us through the contact information provided in this Policy, and we will respond to the user's request in a timely manner and handle it in accordance with relevant laws and regulations. We will not refuse the user's legitimate request without justifiable reasons.

3. Protection of Commercial Secrets

3.1 Definition of Commercial Secrets

Commercial secrets refer to technical information, business information and other information that are not known to the public, can bring economic benefits to the obligee, have practicality, and are protected by the obligee with confidentiality measures. This includes but is not limited to our company's technical formulas, process flow, R&D results, customer lists, supply chain information, pricing strategies, financial data, business plans, as well as commercial secrets provided by users, partners and other related parties to us on the basis of trust.

3.2 Protection of Commercial Secrets

We classify and grade commercial secrets, formulate strict confidentiality management systems, and take corresponding protection measures according to the level of commercial secrets. We restrict the scope of personnel who can access commercial secrets, and only authorize employees who need to know the secrets to access them for legitimate business purposes. We sign non-disclosure agreements with employees, partners, suppliers and other relevant personnel who may come into contact with commercial secrets, and clarify their confidentiality obligations during and after the termination of cooperation or employment.

3.3 Prohibition of Disclosure and Misuse of Commercial Secrets

All personnel of our company, as well as partners, suppliers and other relevant personnel who have access to commercial secrets, shall not disclose, spread, copy, transfer or use commercial secrets for any purpose other than the agreed legitimate business needs. We will conduct regular inspections and supervision on the protection of commercial secrets, and take legal measures to pursue the liability of any unit or individual that intentionally or negligently causes the leakage of commercial secrets, and require them to compensate for the losses caused thereby.

4. Responsibilities of Third Parties

If we need to entrust a third party to provide services (such as technical support, data processing, etc.) that involve user information or commercial secrets, we will conduct strict audits on the third party's information security capabilities and confidentiality qualifications, and sign a formal confidentiality agreement with the third party, clearly stipulating the third party's confidentiality obligations and liability for breach of contract. We will supervise and manage the third party's service process to ensure that the third party properly protects user information and commercial secrets, and will immediately terminate the cooperation and pursue the third party's liability if the third party violates the agreement and causes information leakage.

5. Legal Compliance

We will strictly abide by the relevant laws and regulations on data protection and commercial secret protection in the countries and regions where we operate, including but not limited to the General Data Protection Regulation (GDPR) of the European Union, the California Consumer Privacy Act (CCPA), and other local applicable laws and regulations. If we are required to disclose user information or commercial secrets in accordance with legal procedures (such as court subpoenas, administrative orders, etc.), we will strictly follow the requirements of the law and disclose only the necessary information, and notify the relevant users in a timely manner if permitted by law.

6. Policy Updates and Notification

We will update this Policy in a timely manner according to changes in laws and regulations, business development and technological progress. The updated Policy will be published on our official website, APP or other prominent positions, and we will notify users of the update content through appropriate means (such as email, push notification, etc.) to ensure that users know the latest privacy protection measures. The updated Policy will take effect from the date of publication, and the old Policy will be automatically invalidated.

7. Contact Information

If you have any questions, suggestions or complaints about this Policy, user information protection or commercial secret protection, please contact us through the following channels:

1. Email: sales@blisspak.com
2. Phone: 15398058207
3. Address: Room 603 Building C, The Huixin Center, Zhangba One Road, Yanta Zone, Xi'an City, Shaanxi Province, China

We will receive and handle your feedback in a timely manner, and reply to you within a reasonable time.

8. Final Provisions

This Policy is an important part of our company's information management system, and all employees, partners, suppliers and other relevant personnel of our company shall abide by it. If any clause of this Policy is deemed invalid or unenforceable due to changes in laws and regulations or judicial decisions, the validity of other clauses shall not be affected, and we will revise the invalid clause in a timely manner.
BlissPak reserves the final interpretation right of this Policy.

BlissPak